Investor data room

Answers before you ask.

Diligence has already asked us hard questions. This page answers them in public, wherever the answer is public-safe, and states plainly what the full data room holds. Everything here is written to be checked: against Stripe, against the live product, against the court index, against the primary sources.

CompanyReddenda · operating company TwinFlame Group
HeadquartersRoseville, California
AcceleratorGrowth Factory × Sierra College, hosted at UC Davis Aggie Square
ProgramsMember, AWS Activate Startup Program
TeamDavid Hitchman, Founder & CEO · Bruce Capagli, Fractional COO · Blake Eaton, Director of Business Development · Corey Pearson, Head of Strategic Partnerships and Growth
Contactdavid@reddenda.com
The five questions

What diligence asked. What we answered.

These are the five questions our application diligence actually raised, paraphrased, with the answers we stand behind. The data room carries the long-form versions.

01 Trust

There is a public court record around the founder. Why should buyers and investors trust Reddenda?

Because nothing at Reddenda asks to be taken on faith. The company holds no client money, requires no PHI, and computes every customer-facing number with deterministic queries over versioned public data. Flat-fee engagements are always available, and every published price is verifiable against Stripe. Trust here is a property of the architecture, not a promise from a person.

And the record itself gets answered head-on, not managed. The founder statement below owns it, corrects the one error in the third-party research, and names where the correction can be verified.

02 Team

Is a fractional COO enough operating capacity?

At this stage, by design, yes. Bruce Capagli brings twenty-plus years of senior healthcare finance and operations and runs Reddenda's operating cadence fractionally. His company, OptiMed Tech, is a NetSuite-based RCM operations platform: a different layer of the stack, with no IP overlap and no customer conflict with Reddenda's rate-intelligence business. Full-time executive hires are sequenced against funding milestones rather than hired ahead of the revenue to support them.

03 Integration

What do the first ninety days with a customer actually look like?

A practice or billing company connects its provider roster and, optionally, its remittance history. That flips one geography-and-specialty cell of the index from modeled to observed for that customer, and everything downstream sharpens. The first Leverage Memo targets the worst documented gap; the renewal calendar arms the rest of the year. No workflow changes, no software migration, and the scoring engine itself never requires PHI.

04 Competition

What happens when an incumbent notices the SMB layer?

The incumbents sell six-figure enterprise engagements; published tiers of 75 to 350 thousand dollars per engagement, with Payerset's published tiers as the public proxy, are that price architecture in the open. Serving a five-clinician practice requires a free front door, self-serve onboarding, and per-NPI unit economics, which for an enterprise vendor is an organizational redesign, not a feature release. Meanwhile, every customer that connects remittance data makes the local benchmark denser for the next one. The flywheel compounds for whoever owns the SMB channel first. Our answer is speed and structure, not secrecy.

05 Defensibility

If the data is public, how is RateScore defensible?

The files are public; the reading is not. RateScore is deterministic end to end: versioned snapshots of the index, set-based SQL, a disclosed peer-set size, observed-versus-modeled labeling, and a geography ladder that names its fallback whenever local data is thin. Language models narrate results; they never compute them. The moat is the compounding normalized corpus and the discipline around it, not access to the files. The engineering detail is published at /platform.

The founder record, on the record

A note from the founder, before you ask.

Automated diligence will find a court record under my name. You should hear it from me first, and you should verify every word of what follows.

During the hardest period of my life I struggled with addiction, and in that period I was charged in a grand theft case. I served roughly eleven months in Placer County custody. I paid restitution in full, and I remain in good standing on every obligation the court has set. I have been sober for more than twenty months. What I did with that time is this company.

One correction, with receipts

A February 2026 warrant has been described by third-party research as an outside felony warrant. The public record shows it was a misdemeanor failure-to-appear: a bench warrant for a Sacramento County court date I could not attend because I was already in custody in Placer County. It was not a second incident, and it was not a felony. It was resolved and cleared. Both facts are verifiable in the Sacramento County Superior Court public index.

There is no active or unresolved legal matter.

I do not ask anyone to look past the record. I ask them to check it, because checking is the entire premise of this company. Reddenda holds no client money, requires no PHI, and computes every number from the public record with queries anyone can audit. Trust, for a buyer or an investor, should never have to be taken on faith here. If you want to walk through any specific item, I will answer it directly, on a call.

David Hitchman Founder & CEO, Reddenda · david@reddenda.com · calendly.com/reddenda/discovery
The market case

The numbers live where they are sourced.

We keep every market figure on the page that cites its primary source, so no copy of it can drift. The venture-scale case is made in public.

On request

What the full data room holds.

The public page is the preview. The room itself is shared directly, on request, under the same rule as everything else here: the verified number, or no number.

Methodology and dataset documentation

The full data estate, dataset by dataset, with the integrity rules the index enforces. Public versions: /methodology and /what-data-we-use.

Pricing canon, Stripe-verified

The published flat-fee price list and the verifier that holds every surface to it. Public version: /pricing/plans.

Verified market analysis

The federal dispute market with primary sources, the addressable long tail, and the take-rate model behind /evidence.

State fee-structure legal review

The state-by-state analysis of where performance pricing is permitted and where flat fees are mandatory, verified against primary statute text. In progress, and labeled that way.

Data architecture

The deterministic engine, the versioned snapshot discipline, and the serving tier, in depth. Public version: /platform.

Founder and team references

Direct references, on request, including the verifiable public record discussed above.

Where a figure is not yet independently verified, the data room says so instead of rounding up. Traction metrics are shared in the room, live, rather than published as marketing.